Privacy Policy

Privacy at Voaax

Your information, explained clearly.

This policy explains what personal information we collect, why we use it, and the choices available to you.

August 18, 2026Last updated
12 sectionsEasy to navigate
support@voaax.comPrivacy contact

Last updated: August 18, 2026

1. Who we are

Voaax is the storefront brand operated by Weihai Yunhua Electronic Technology Co., Ltd. ("Voaax", "we", "us", or "our"). The company is the controller of personal information collected through www.voaax.com unless another provider explains that it acts as a separate controller.

Registration number: 91371000MAKEKAQR97

2. Information we collect

Depending on how you use the store, we may collect contact details; billing and delivery details; account details; order, return, and transaction information; messages sent through our contact form or email; newsletter preferences; and device and usage information such as browser type, IP address, pages viewed, referral information, and cookie identifiers.

Payment providers process full payment-card details. Voaax receives transaction and payment-confirmation information needed to manage the order, but does not receive your full card number.

3. Sources of information

We collect information directly from you, automatically when you use the store, and from Shopify and service providers that support payment, fraud prevention, fulfillment, delivery, customer support, analytics, or advertising.

4. How we use information

  • Provide the storefront, process orders and payments, arrange delivery, and handle returns.
  • Respond to product, order, privacy, and customer-support requests.
  • Maintain accounts, remember permitted preferences, prevent fraud, and protect the store.
  • Improve the store and measure performance.
  • Send marketing only where permitted and consistent with your choices.
  • Comply with legal obligations and enforce our terms.

5. How we disclose information

We disclose information only as needed to operate the store, including to Shopify; payment and fraud-prevention providers; suppliers, fulfillment providers, and carriers; customer-support and email providers; professional advisers; and analytics or advertising providers where permitted. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction.

Shopify hosts the store and processes information about your use of Shopify services. See the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

6. Cookies and tracking choices

Essential technologies support checkout, security, language, and other requested functions. We have removed the NewsBreak advertising pixel from this storefront. Shopify and service providers may still use technologies needed to operate, secure, and improve the store.

If optional analytics or advertising technologies are enabled in the future, we will provide any consent choices required by applicable law before using them. You can also manage cookies through your browser settings.

7. International transfers

Shopify and other providers may process information outside your country. Where required, appropriate transfer safeguards are used by the relevant provider.

8. Retention

We keep personal information only as long as reasonably necessary for the purpose collected, including order fulfillment, customer support, fraud prevention, accounting, dispute resolution, and legal compliance. Retention periods vary by record type and applicable requirements.

9. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your information, and to withdraw consent or opt out of certain advertising uses. You may unsubscribe from marketing emails using the link in the message. To make a request, contact us below; we may need to verify your identity.

10. Children

The store is not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect their personal information.

11. Security

We and our providers use administrative, technical, and organizational safeguards appropriate to the information handled. No method of transmission or storage is completely secure.

12. Changes and contact

We may update this policy when our practices or legal requirements change. The latest version and date will appear on this page.

Privacy controller: Weihai Yunhua Electronic Technology Co., Ltd.
Registration number: 91371000MAKEKAQR97
Address: No. 73-3, Jiashan Road, Chuncun Village, Huoji High-Tech Industrial Development Zone, Weihai City, Shandong Province
Phone: +852 3749 3948
Email: support@voaax.com